PERMANENT BOOKINGS:

ADD/CHANGE PERMANENT BOOKINGS

Please note: Permanent bookings CANNOT be made via the My Family Lounge App

1. Log into your QK Account
2. Scroll down to CURRENT BOOKINGS
3. Click on EDIT on the relevant session (e.g. Care Type “BSC” or “ASC”)
4. TICK or UNTICK required days
5. Click on REQUEST
6. A confirmation email will be sent to you within 48hrs

To CANCEL ALL bookings you must email the centre at team@bronteactivitycentreoosh.com

CASUAL BOOKINGS:

Booking via My Family Loung App

1. Open the app
2. Select "Bookings"
3. Select a session (e.g. BSC, ASC).
4. On the calender, select the day/s you wish to book (please note: causal bookings can only be made up to two weeks in advance)
5. Scroll down and select "Book Session"

Booking via QK Enrol

1. On your Enrolment Management page, scroll down to “Casual Bookings”
2. Click “Add Casual Booking”
3. Ensure the Child, Service and Room details are correct
4. Click on the days you wish to book
5. Click “Save Changes” Note- If the day is full you will not be able to book.

HOLIDAY ADVENTURES BOOKINGS:

Booking via My Family Loung App

1. Open the app
2. Select "Bookings"
3. Select the "Vacation Care" session for the age group of your child (e.g K-2 or 3-6).
4. On the calender, select the day/s you wish to book
5. Scroll down and select "Book Session"

Booking via QK Enrol

1. On your Enrolment Management page, scroll down to “Casual Bookings”
2. Click “Add Casual Booking”
3. Ensure the Child, Service and Room details are correct
4. Click on the days you wish to book
5. Click “Save Changes” Note- If the day is full you will not be able to book.